Thursday, July 10, 2014

No Double Duty Allowed

The Texas Department of Insurance must have had some problems with less-than-scrupulous insurance adjusters lately. That’s the only thing that can really explain the recent “reminder” issued by the department. The department reiterated its longstanding policy that those who work as both insurance adjusters and roofers cannot act as both roofer and adjuster for the same property.  


That rule, designed to protect homeowners and the insurance company alike, is a fairly common one. Whether a person is a catastrophe claims adjuster or any other kind of adjuster, it’s just not fair for him or her to do “doubly duty.” Conflicts of interest can occur, and someone, whether it be the insurance company or the policyholder, could end up with the short end of the stick.

This rule is common in most states and should always be abided by to avoid trouble. If it holds true in your state, it might be a good time to remind your dual workers, if you have them, of this policy. After all, it’s better to be safe than sorry when your reputation and your right to do business is on the line.


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